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How can we help?
 

Find the right assistance by selecting from the options below.

Reservations
 

Call our Reservations Team* on +44 161 236 2537, or email hello@emeraldcruises.eu.

Our dedicated and friendly reservations consultants are based in the UK and available:

Monday: 10:00 - 18:00 
Tuesday: 10:00 - 18:00 
Wednesday: 10:00 - 18:00 
Thursday: 10:00 - 18:00 
Friday: 10:00 - 18:00 
Saturday: 10:00 - 18:00 
Sunday: CLOSED

Christmas opening hours (GMT): 

23rd December - 9:00 -17:00 
24th December - 9:00 - 13:00
25th December - Closed 
26th December - Closed 
27th December - 9:00 -17:00 
28th & 29th December - CLOSED
30th December - 9:00 -17:00
31st December - 9:00 - 13:00
1st January -CLOSED
2nd January - 9:00 -17:00

Online booking is available 24/7.

 

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two staff members working behind a computer screen at the reception desk whilst smiling two staff members working behind a computer screen at the reception desk whilst smiling
* Other international phone numbers
 

Please call the below number to reach the respective Reservations Team. If you are not from one of the countries listed below, please call +44 161 236 2537 or email hello@emeraldcruises.eu.

AUSTRIA^: 0800-202-029
BELGIUM: 0800-385-73
DENMARK: 80-253-897
FINLAND: 0800-916-054
FRANCE: 0805-111-664
GERMANY^: 0800-9708-608
IRELAND: 1800-930022
ISRAEL: 1809-455-485
ITALY: 800-168-001
LIECHTENSTEIN^: 0800-456-008
LUXEMBURG: 800-228-36
NETHERLANDS: 0800-0201-396
NORWAY: 800-692-43
SPAIN: 800-098-474
SOUTH AFRICA 0800-999-073
SWEDEN: 0200-123-587
SWITZERLAND^: 0800-456-008

^our Team speaks German too


Send us a message

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Agent enquiries
 

To register as an accredited Emerald Cruises Agent, contact cruises@emeraldcruises.eu.
Email
flowers in a vase on top of the reception desk with a staff member standing behind a computer screen working flowers in a vase on top of the reception desk with a staff member standing behind a computer screen working

Careers & Employment
 

Are you interested in working with Emerald Cruises? Find your ideal job opportunity here.
Apply
An Emerald Cruises river ship sails past a European riverbank lined with houses, with green hills in the background An Emerald Cruises river ship sails past a European riverbank lined with houses, with green hills in the background

Media & Marketing
 

Please enquire via email to cruises@emeraldcruises.eu.
Email
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Request a callback
 

Fill in the form below to request a callback. A member of our team will be in touch to assist with your enquiry as soon as possible.


For all other enquiries

Email our team on hello@emeraldcruises.eu or send us a message below.
Email
a couple sitting at a table with a cruise director looking at paperwork a couple sitting at a table with a cruise director looking at paperwork

Send us a message

Fill out the form below to get in touch